Do reviews impact sales?

Reviews are critical to the success of any organization. Positive reviews can help attract new customers and grow revenue, while negative reviews can have the opposite effect. In fact, a 2011 Harvard study found that reviews alone can impact revenue by 5% to 9%. This underscores the importance of actively managing and monitoring your online reputation to ensure that your district is consistently portrayed in a positive light. By leveraging the power of customer feedback, districts can make informed decisions and ultimately drive growth and success.